1. Introduction
Privacy is important to CapsimTutoring and we want to ensure that in using our services you are fully protected. As you have entrusted us with your personal data we respect and will protect it in compliance with the privacy regulations of our country. Whether you are just visiting our site or using our services, in making a transaction you can be sure that your data is safe and your right to privacy is respected. We are a name of quality and we never compromise on this despite the fact that we highly respect the privacy terms and conditions being set between us.
This privacy policy aim at explaining the different attributes of information collected by our company, how the collected information is utilized, the steps taken to safeguard your information and the rights of those using our services. Policies relating to using and protecting customer information are important principles at CapsimTutoring, and we want you to be clear on our practices. We do this because we feel that users will be better equipped to make decisions for themselves if they are informed about their risks on the internet in general, and their risks using our particular system in particular.
We only obtain basic information that may assist you in navigating our services as we offer everything from highly targeted content to secure sales processing, and prompt customer care services. The principles that govern data privacy in line with our organization are the principles of legality, transparency and accountability. We revisit the policy on a regular basis with the aim of conforming to the legal changes as well as the pressures of change within the industry world.
Your use of the CapsimTutoring website constitutes your agreement to the processes and compliance with the stated policy concerning your personal information. If you do not approve the said practices, we appeal to you not to conduct any operations with us. For those who have visited our site before, we suggest that you examine this policy periodically as it may be amended to reflect the evolving technology, laws or the practices of the company. Thank you for your visit to our website, your privacy continues to be important to us and as usual we are available to help you with any inquiries as desired.
2. Information We Collect
To achieve our goal, we gather data of different categories. We use the data to offer services, develop and improve the services and make the services relevant and fulfilling to our clients.
2.1 Personal Information You Provide
When you engage with CapsimTutoring, you may provide personal data directly through:
- Account Creation: When you register with us we ask for your name, email address, and a password to create your account.
- Purchases: For transactions, we collect account information, such as the bill, payment ID through PayPal, and purchase information.
- Customer Support Interactions: When you contact us for help, we ask for your name, contact information, and the type of problem that needed assistance.
- Newsletter Subscriptions: Email IDs submitted for advertising promotional information and offers relating to marketing.
2.2 Information We Collect Automatically
When you visit CapsimTutoring, we automatically collect non-identifiable data such as:
- Device Information: Information about the operating systems, your device characteristics, including the hardware components of your device.
- Browser and Usage Data: About your browser type, version and the language which you prefer.
- Behavioral Data: Your activity with the website including pages visited, links followed and duration spent on the website sections.
- IP Address and Geo-location: This assists in giving us the location of where the users are coming from in order to help us provide localized experiences.
3. How We Use Your Information
The data collected is utilized in objectives that concern enhancing the experience and functioning of the business . Here are the primary ways we use your information:
- Service Delivery: We employ the data to complete financial transactions, to ship orders, and to address customer care needs.
- Personalization: We save your browsing history, preferred settings, or your current state or progress to automatically display content and update it according to your browsing profile.
- Marketing and Promotions: If you give us permission, we will occasionally send you particular e-mails to advertise new features, upcoming promotions, or new services being put in place by us.
- Security and Fraud Prevention: To track users’ activity in search of signs of either malicious or unauthorized behavior.
- Compliance with Legal Obligations: Compliance with the laws and rules where the user data is concerned.
4. Sharing of Information
We are engaged to keep your data confidential and only share it in the following scenarios:
- With Trusted Partners: For payments (e.g., PayPal), website hosting services, data analysis, or any other services that cannot be less important.
- Legal Compliance: Disclosing information where necessary because of legal requirements, for instance, through court processes or to enforce our rights.
- Business Transfers: Users may provide personal information in connection with mergers, acquisitions, or asset sales, and such data is transferred as part of any such process.
5. How We Protect Your Data
We implement rigorous security measures to ensure the safety of your personal information, including:
- Data Encryption: Employing the secure socket layer (SSL) where the actual passage of sensitive data is encrypted.
- Access Controls: Limiting the availability of personal data to people having access to it on business needs only.
- Regular Audits: Carrying out some scans of our security systems to check for flaws.
However, no form of electronic communication or data storage, particularly where data is transferred over the internet, can be totally protected. Customers are encouraged to safeguard username and password information and should report any known unauthorized access to the site of the company.
6. Your Rights and Choices
Depending on your location, you may have the below-given rights under data protection laws:
- Access: Ask for more information about the personal data we process about you.
- Correction: Edit or change any inconsistency therein.
- Deletion: Ask your data to be erased where there are legitimate reasons for doing so.
- Objection and Restriction: Opt out of the processing of your data for particular uses.
- Data Portability: If you’d like, receive the details through a structured, machine-readable format for transfer to another service provider.
- To protect these rights, please feel free to contact the privacy team at our [email] and get the requests processed within 30 days.
7. Retention of Data
CapsimTutoring removes personal information from its systems where it is no longer required having regard to the purposes set out in this privacy policy or as otherwise required by applicable law. The period for which we will keep your information will also vary depending on the specific type of information that you have provided and the purpose for which it was collected, legal requirements, regulations, or otherwise. The systems that we use to store your data respect operational requirements while at the same time aiming to maintain the privacy of the individual.
Any information dealing with transactions is maintained until the need for the transaction, customer support, or record retention for the accounts receivable is met. Likewise, information collected for marketing, for instance, email addresses for promotional communication is kept only as long as you continue to subscribe to the promotional message. As soon as you express your desire to be removed from the selective mailing list or to withdraw your consent, we proceed immediately to delete your particulars from the list.
Some of the laws and regulations compel companies to maintain certain categories of information for a prescribed duration. For instance, there can be circumstances where tax laws require the company to retain its financial documents for some years. At this time, we guarantee that your data is safe and no third party can get access or misuse it. So, we consider the user’s preference for data storage. If you ask for your personal data to be erased, we shall act accordingly as long as you do not require the retention to meet legal obligations or resolve questions concerning contractual rights, security, or related issues.
Once the retention period is up, we securely expire or erase your data so that it cannot be identified or accessed by anybody else. This principle upholds the confidentiality and integrity of your information, which remains a key focus of our company.
8. Children’s Privacy
CapsimTutoring does not intentionally collect or use personal information about children under 13. If you think that we possess your minor’s information, please inform us, and we will erase the data.
9. Contact Information
In case of any questions or concerns, that are specifically related to your Privacy Policy or other data of yours, then you can reach us at:
Email: support@capsimtutoring.online
Phone #: +1 332 2497043
Address: Office No.3, Floor No.9, Union Metro Station Exit 01, Deira, Al Rigga, Dubai, United Arab Emirates
10. Acknowledgment and Acceptance
If you use CapsimTutoring, you agree to the terms and conditions stated in this privacy policy. The use of the site will be subject to the terms listed hence requiring your consent to continue using the site.
