We, at CapsimTutoring, also firmly believe that payments should be strong and easy for all our valuable customers. In this Payment Policy, we discuss the payment options that customers can use, how payments are processed, and the rules of payments on our site.
1. Accepted Payment Methods
We accept payments online via PayPal, which there is no doubt is one of the most secure and recognized methods of making payments through the Internet. That is, PayPal gives one the opportunity to complete the payment using a credit/debit card, bank account, and PayPal balance. All the payments on CapsimTutoring are facilitated through PayPal so that your financial details are secure when making the payments.
2. Payment Security
We will not compromise your security. If you make a purchase or sign up for a newsletter, we utilize the highest level of encryption and security to encode all of your credit card and personal information so it can be safely transmitted. Every transaction processed through PayPal is covered by the firm’s buyer protection policy in case of any fee or charge dispute that has not been authorized by the cardholder. We do not keep your payment information on our dedicated servers, the payment is processed by PayPal only.
3. Payment Processing Times
PayPal payment is normally completed in real-time when the transaction is completed by the buyer. After such payment has been confirmed, you will receive an email confirming your order. Sometimes, it may take slightly longer to complete for some reason such as problems with your PayPal account or your payment method. In the event of any delay, we shall communicate with you as soon as possible and address the problem.
4. Currency and Charges
Currently, all the prices quoted on the website are in USD and other currencies are used where they are shown at the discretion of the company. If you are paying from another country, the amount will be charged in USD according to the exchange rate set by PayPal. Kindly be informed that whenever you use PayPal to make your payment, you may incur some fees that relate to international transactions based on the method and your geographical location.
5. Order Confirmation and Receipt
The order confirmation and the electronic receipt will be sent to your email immediately after processing your payment. This will comprise a brief description of the product or service bought by the buyer and the amount charged next to taxes or other forms of charges. In case you have any questions or doubts concerning the payment, you should always consult our customer support.
6. Payment Disputes and Refunds
If you have any issues with payment, please inform us first to have the issue addressed. If this information cannot be resolved here, we may help you move this dispute to PayPal’s official system. If our consultants and services fail to meet the required standards, as described in your project description and our contract, we will fully refund your money as demanded.
